Return Policy
“No questions asked” returns on “OUTERWEAR” products for issues such as size mismatch, colour mismatch, defective unit for a window of 7 days from the date of delivery. To maintain hygiene for all our customers we do not accept returns or exchange on any Innerwear.
Any product purchased from Macroworld website may be returned within 72 hours only in case of manufacturing defect. Products returned will be inspected by our specialized team. In case there be any manufacturing defects we would replace/ exchange the product. In case of manufacturing defects, shipping charges will be borne by the Macroworld. No return / refund are applicable in case goods destroyed / damaged/ tampered in transit or if the packaging is distorted. Please note that we do not accept return of products that are not purchased via this website.
Once an order has been shipped, it cannot be cancelled. If the customer refuses the delivery of an order, it will fall under our standard return policy, whereby round trip shipping costs and restocking fee will be deducted from the customer’s refund.
Refund / return will be provided to the original purchaser only.
For repairing of a product purchased from Macroworld website, kindly send the product (only in case of manufacturing defect) along with the printed copy of the Return Form (both duly filled).
Refund will be made by the same method as payment received for the order. Convenience fee will not be return for COD order.