Returns for OUTERWEAR:

• "No questions asked" returns are accepted within 7 days of delivery for size mismatch, color mismatch, or defective units.
• Innerwear cannot be returned or exchanged for hygiene reasons.

Returns for Products Purchased from Macroworld Website:

• Products can be returned within 72 hours for manufacturing defects only.
• Returned products undergo inspection; if a manufacturing defect is confirmed, we offer replacement or exchange at our expense.
• Returns are not accepted for products damaged or tampered with during transit unless purchased directly from our website.

Cancellation and Refusal of Orders:

• Orders cannot be cancelled once shipped.
• Refusal of delivery incurs standard return policy charges, including round-trip shipping costs and a restocking fee.

Refunds and Returns Policy:

• Refunds or returns are only processed for the original purchaser.
• Repair requests for products with manufacturing defects must include the product and a filled Return Form.
• Refunds are issued via the original payment method.
• Convenience fees for Cash on Delivery orders are non-refundable.
• Refunds are typically processed within 15 days and a maximum of 30 days from the date of initiation. This timeframe ensures a timely resolution while allowing us to thoroughly verify, review, and validate all necessary steps. Once completed, the refund is securely transferred to you.