Return policy

Returns for OUTERWEAR:

  • "No questions asked" returns are accepted within 7 days of delivery for size mismatch, color mismatch, or defective units.
  • Innerwear cannot be returned or exchanged for hygiene reasons.

 

Returns for Products Purchased from Macroworld Website:

  • Products can be returned within 72 hours for manufacturing defects only.
  • Returned products undergo inspection; if a manufacturing defect is confirmed, we offer replacement or exchange at our expense.
  • Returns are not accepted for products damaged or tampered with during transit unless purchased directly from our website.

 

Cancellation and Refusal of Orders:

  • Orders cannot be cancelled once shipped.
  • Refusal of delivery incurs standard return policy charges, including round-trip shipping costs and a restocking fee.

 

Refunds and Returns Policy:

  • Refunds or returns are only processed for the original purchaser.
  • Repair requests for products with manufacturing defects must include the product and a filled Return Form.
  • Refunds are issued via the original payment method.
  • Convenience fees for Cash on Delivery orders are non-refundable.
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